Privacy Policy

This Privacy Policy describes how we collect, process, and protect your information when you use our website and services. It also explains your rights regarding your personal data and the guarantees provided by law.

Terms and Definitions For the purposes of this Policy, the following definitions are used:

Account — a personal profile created for you that provides access to the site’s services. Cookies — small text files stored on your device containing information about your interaction with the website. Device — any technical device through which you access our site (computer, smartphone, tablet, etc.). Personal Data — any information that can directly or indirectly identify an individual. Service — services and functionalities available on the website https://epay.com.ua/. Service Provider — a legal entity or individual that provides data processing services on behalf of the site, supports service functionalities, or analyzes service usage. Usage Data — information automatically collected by the site during your interaction (e.g., session duration, pages viewed). Website — the company’s website accessible at https://epay.com.ua/. You — an individual using our website or a representative of a legal entity accessing the service on behalf of such entity.

Collection and Use of Personal Data Types of Personal Data When using the website, we may collect the following personal data:

email address;
first name and last name;
contact phone number;
mailing address (including city, region, postal code);
website usage data.

Automatic Information Collection When you visit the website, we automatically collect data such as your device’s IP address, browser type and version, visited pages, time spent on those pages, date and time of visit, unique device identifiers, and technical data.

If you use a mobile device, additional data collected may include your device type, operating system, unique mobile identifiers, and other diagnostic data.

Cookies and Other Technologies We use cookies and similar technologies (such as web beacons) to optimize website performance, analyze user activity, and improve user experience. You can adjust your browser settings to block cookies, but this may limit some site functionalities.

Use of Your Personal Data Your personal data is used for the following purposes:

providing access to the service and maintaining its functionality;
improving service quality and personalizing content according to your interests;
informing you about updates, news, changes to service terms, and new features;
ensuring security, preventing fraud, and monitoring suspicious activities;
complying with legal and regulatory obligations.

Sharing of Personal Data We do not share your personal data with third parties without your consent, except in cases:

involving partners necessary to provide services (e.g., payment systems);
complying with legal requirements or court orders;
protecting company rights and interests.

Data Storage and Security We store your personal data only for the duration necessary to achieve the purposes outlined in this policy. Afterward, data is deleted or anonymized in accordance with the law. Modern security methods are used to protect your data; however, absolute security during internet transmission cannot be guaranteed.

Your Rights You have the right to:

obtain information about the personal data we collect about you;
request changes or deletion of your data;
withdraw consent to personal data processing at any time;
lodge complaints with competent authorities if your rights are violated.

Links to Other Resources Our website may contain links to third-party resources that have their own privacy policies. We are not responsible for the practices of other sites and recommend reviewing their policies before use.

Changes to Privacy Policy This policy may be updated periodically. We will notify you of significant changes via the website or email.